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SYNAPSE Consumer Platform®
Channel Augmentation
Online registration and management of channel partners and influencers
Channel & Consumer Loyalty
Authentic, unbiased information on buying behaviour of channel partners and influencers
Rewards Management
Real-time tracking the loyalty points of participants though e-wallets
Product Authentication
Validation of the authenticity of products and anti-counterfeit alerts
Product Recalls
Locating and isolating defective products and managing product recalls efficiently
Warranty Management
Activation and management of product warranties
Promotion Management
Vary Promotions across products, users, and territories on a run-time basis
Order & Product Tracking
Track Order and Product movement. Lifecycle from Birth to Consumption
Gifts Management
Management of gift catalogues and tracking gift redemptions by participants
SYNAPSE TECHNOLOGY COMPONENTS
Real-time Integrated Logistics and Loyalty Management Solutions.
Embedded Communication Channels
We help in keeping your networking alive with customised services that get you to market faster, extend your global reach and deliver the best customer experience.
Digital Currencies & Closed Wallet
Our Digital Currency functionality links every step of a multi-channel, multi-location retail business to your back office systems to run your business better with real-time insights, flexibility, and agility. Our eWallet System can help carve your way to success with our eWallet solutions offering seamless and secure way to pay, receive and store money. We offer multiple functionalities and services on a single platform.
Integrated Helpdesk & CRM
CRM integration is the seamless connectivity between your CRM software and third-party applications. We customise these integrations to automated actions that expand the functionality of your software.
Alerts & Notifications
Respond to critical issues before they impact your business. Synapse Epsilon ensures integrations and notifications, providing the right information for you to start immediate resolution.
Dashboards & Key Performance Indicators (KPI)
Bring your strategic plans to life and get a clear visibility on your progress. Convert your ambitious annual plans into measurable, achievable plans and work on it consistently.
Requests & Approvals
Our solution helps your organisation reduce operational costs and improve employee satisfaction by providing request and approval process definition, approval workflow automation and process visibility. .
Market Augmentation
Build on promise and deliver on trust through welcome bonus & referrals, Events and KYC.
Build on promise and deliver on trust through welcome bonus & referrals, Events and KYC.
Reach Out to New and Existing Customers. SYNAPSE helps you build your Consumer Database with Interested Audience while simultaneously helping increase Brand Awareness & Recall using Market Augmentation Tools for Self Registration, 3rd Party Introductions, Peer Referrals or Attending a Marketing Events.
Registration by Business Partners
Retailers Introducing / Registering their Consumers
Referral Bonus
Incentivising Referrals lead to acceleration of Registrations.
Self-Registration by Consumers
Consumers registering on D2C Brand Channels like Websites, Social Commerce & Mobile Apps
Events Attendance Bonus
Incentivise Consumers on Attending Marketing Events that help spread Brand Awareness and Product Education.
Peer Referrals
Peer Referrals are a great tool to advocate a Brand in order to improve Brand Awareness and Association
Welcome Bonus
Accelerate New Consumer acquisition by offering a Welcome Bonus as an incentive on registration. Save on costs by subjecting this Incentive to subsequent Purchase Transactions with SYNAPSE EPSILON.
Customers from Events
Registrations during a Marketing Event organized by Brands
Integrations with SYNAPSE
Integrated Logistics and Loyalty Management Solution that provides realtime,
Uninterrupted Business, Minimal Disruption, Optimum Performance
Unmatched secured cloud architecture
Secure
Designed with secured architecture, our solution will align with your core business aims and provides maximum protection and performance.
Reliable
We believe in assessing your needs and designing a solution fit for it. We identify the best way forward, and ensure that any solution is one that fits the needs of your business.
Robust
Data and analysis are at the heart of our digital future and feed machine learning. Using robust technologies, sufficient controls and safeguards are used to reduce threats.
Scalables
With our scalable technologies, you can grow and adapt with ease. The flexibility we offer is a sure way to future-proof your business.
Redundancy
With the intention of increasing reliability of the system, redundancy is the duplication of critical components or functions of a system.
Disaster Proof
Get started on a plan to protect your data. Global deployments keep your business running, and ensure that your company does not simply become a statistic.
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